The surface was quick. We had to go through our extended warranty to get a tire replaced as it was not repairable. Randal dealt with the extended warranty company and made sure the tire was replaced. Dylan over at custom concepts was great. He explained everything that is required in the process of having a ceramic coating applied as Well as the benefits. When the car was complete it looked amazing. We walked around together and he make sure we were fully satisfied. Great job everybody

Great service as always. Courteous, friendly, timely, proficient, attention to detail. Very professional and easy to work with.

I was greeted promptly, car was serviced quickly. The waiting area was comfortable. And my car was returned washed and clean inside. Over all a pleasant experience.

The service was great.time frame was as you promise and the work was well-doned.

I like using the service at Frank Kent because they are courteous and always try to fix a problem. Armondo has always been very helpful and patient.

Ron Evans at Frank Kent was very helpful in scheduling an inspection for my vehicle while I waited. Various employees offered me water and soda while I waited on the service drive.

Ron will take care of you its simple just give them a call that's all if you need any service on your car please allow the dealership to service you oh and have a glass of delicious wine!

Exceptional professional staff. Always let you know what was done and what need to be done on the vehicle.

Every time you go here you receive excellent service and a very pleasant waiting room.

Really enjoy Frank Kent dealership and their service. Shawn Maffett is very professional, accommodating and caters to his customers. Will never go anywhere else!!

Excellent service. Very well informed. Ron is exceptional when dealing with customer.

Great service always.. Recently I needed body shop repair.. Friendly, professional, great communication throughout process..

Awesome attitudes and responsiveness! Highly recommend frank kent Cadillac for any car needs you may have. Sales team, service team and body shop are all amazing!

If you live in the DFW area visit Frank Kent Cadillac . Your visit will be well worth the time. My family and I trust Frank Kent dealership from sales to service .Thanks to everybody I worked with at Frank Kent .My Cadillac runs like new. Charlie Smith

Great staff; helpful, knowledgeable and a beautiful, spotlessly clean waiting area that was light and airy. It was so easy to book my appointment. I will tell all my friends what a good experience it was!

I enjoy the customer service everybody is so friendly and they tell you everything that you need to know and keep you updated on your vehicle when it is there

I continue to be impressed by the level of service at your location. Mr Ron was perfect from the first encounter until the time my vehicle was ready. He made sure I got the right service I needed and kept me updated on my vehicle status. A true professional from start to finish. Very thankful for my service and will continue to have all my vehicle needs meet at this location.

Service at Frank Kent is great. I bought the car there and have used the service department twice. Both times The extended warranty that I got covered everything and the service advisors were awesome.

On top of every issue. Customer in forefront of effort

Have bought 3. Cars from Frank Kent. 2. Used and a new one. Good people overall. Will continue to visit them for my car needs

Great people, great service. Shawn Moffett and Danny Dreier are exceptional individuals and a real asset to the Frank Kent family.

Excellent service, communication and work. Very clean and professional. The only place I trust my Escalade with and will be buying my next car from there.

Your folks went out of your way to help me. My wife had to be at the hospital and you found me a loaner car to make sure she was taken care of.

We were very pleased with the exceptional service we received by Our service advisor. Michael was knowledgeable and professional. He made sure our car was ready and serviced to meet our expectations!

Always excellent service. And they’re the friendliest group and fixed all issues. We are Frank Kent customers for life. You have always treated us fairly.