Recently had work done here at Frank Kent. Work was done quickly and accurately. Had short wait for parts, which was unavoidable, but was promptly completed when parts arrived. Always a professional and positive experience here!!

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My first Cadillac buying experience at Frank Kent was great. They were very professional and attentive to my needs of buying my first Cadillac. I look forward to working with them in the future when my car needs service and also look to purchase more vehicle from them in the future. The GM, GSM, and Sales Consultant treated me with respect from start to finish. Thank you!

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Friendly, professional and affordable service. Always a pleasure.

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Lester and David were amazing! Made my first experience buying a car painless! They were very upfront, honest, and explained the process every step of the way. I can't thank them enough bc I love my new car! It was worth the drive! Thank you! Thank you!

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Was a great experience . Went beyond what was necessary.would highly recommend. Have gotten my cars there for 30 years. Service department is great also.

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Frank Kent Cadillac exceeded all expectations of customer service. We had a small conflict with the model requested, but they were professional and owned up to the mistake. Will buy my next one here too!

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Frank Kent has the BEST service department in the car business! I have never been stranded due to their diligence! Thank you so very much

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Frank Kent Cadillac has the best customer service in town. Service department is always courteous, professional, friendly and a pleasure to work with. Top notch!!

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Exceptional and fast but the price was more than expressed previously. Plus amount for shop supplies seems high and excessive. But happy overall with expediency and care just wish the estimated cost were close to a tusl price.

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Just had a five star experience, leased a XT5 . The advisor I had was a lady named Kayla. She was very knowledgeable and I felt no pressure at all. I had talked to her the previous day and had let her know what I was looking for, the next day she called and had exactly what we were looking for. After many many adventures in buying and leasing Kayla was a breath of fresh air. Talked to sales manager and was impressed in customer care. I would highly recommend them for your next purchase. I will be returning soon for our next purchase.

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If your ever need a car go to Frank Kent Cadillac off camp Bowie & ask for Brian Gardner! He was the best & the managers & whole crew were awesome to work with! Really made a first time buy for me easy & awesome!

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Kayla was a very helpful with selling us our car. She answered our questions, was friendly and helpful with pics and info. Chris helped us with an extended warranty, and Dale was a great boss and manager over the whole situation. We had a delay with waiting for tires to arrive, but these folks were VERY hospitable and even got us some lunch while we were waiting. Our experience, at Frank Kent, was worth the over 400 mile trip to get my wife a car she loves at a good price!! They were ALL honest and helpful!!!! Thanks, we love our Buick Enclave!

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Corey and the whole sales team were extremely nice. They listened to what I was wanting in a vehicle and found me the perfect car. I am beyond excited with my purchase of the CT5-V.

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I am on my second Cadillac, Frank Kent Cadillac has always taken care of my cars. Their service department is bar none. They treat you with respect and work as quickly as they can to take care of your needs. I highly recommend Frank Kent Cadillac

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Excellent Customer Service Everyone was so kind and made the process so easy with no added pressure.

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Blake was extremely kind and made the process of purchasing a new car hassle free. Everyone was so nice and helpful. Thank You so much

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Overall positive buying experience. Thumbs up to no haggle pricing on our CPO Cadillac. Staff was respectful and friendly. Thumbs down to not getting a full “tour” of our vehicle’s options and the length of buying process. With that said, we will return and will recommend the good solidly outweighs the negatives at Frank Kent Cadillac.

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I had a tire going flat - fast! The technician came within 30 minutes from 820 to Burleson. He changed my tire to a spare he had and took my tire back to the shop off 820. The next morning at 8AM he was back at my office in Burleson with a new tire and put it on my car. Excellent service always!

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I took my CTS that I bought in February, certified pre-owned to them 7/6/20 at 6pm and the service center just called me to tell me that the transmission modulator is not covered in the bumper to bumper 12 month coverage that is offered with certified pre-owned cars bought at Frank Kent. I am not sure for one what took so long and two, what the benefit is to buy from Frank Kent is. I have taken my cars to them for years and bought from them when they still owned Honda next door, but as of late the service is dwindling. Update.... I was told that the car dealer (from Frank Kent) misrepresented that the car was a CPO at the time of sale. Then Andrew the service manager stated that he would help me by offering another warranty and could not honor the CPO that was stated at the time of sale or when Ann Marie told me that the car had CPO designation. So, to recap. Lied to at time of purchase. Lied to by the service dept. Offered another warranty to "help" instead of honoring what they said twice for a car that is 4 months from the date of sale old. The service manager got involved and helped with the cost of the repair by only charging the cost of the part. On another note the kustom shop repaired my hood immaculately. Thank you guys.

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I love this dealership and I love me Cadillac SUV.. The dealership really caters to the individual and I love the family atmosphere, even among the constraints of this virus...won’t even go there! Great service, great people, great dealership!

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Great customer service, I have gotten all my vehicals serviced here and won't go anywhere else. The real test will be when I get this moon roof put in the CTS-V, I can't wait!

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Frank Kent Cadillac was the best dealership I have ever dealt with. I will only go to this dealership now. I bought a used cheaper car and was still treated fantastic. I highly recommend going there.

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The whole sales experience was terrific. Rob and Hendricks and Scott were very personable and professional. I have bought many cars in my lifetime and this was the easiest and best ever. I would recommend this dealership.

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Aaron dias was amazing to work with! I highly recommend frank Kent and Aaron!

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Top Notch Dealership!!!! i been looking for Cadillac escalade for some time but was having a hard time buying. A lot of dealers were adding all these fees and make it look like you were getting a great deal but so many things were getting added at the end. So i decided to drive out future to frank kent Cadillac took me over and hr to get there and it was the best thing i ever did. they gave me a no haggle price no extra fees other than tax and dmv. mr thaddeus and the manager lisa did everything they can to make me feel comfortable. They have a customer for life!! Great Price, Great Service, No Gimmicks and i was in and out!!!! it took less than 1 hr. Thank you Lisa and Thadeus

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