We were very pleased with the exceptional service we received by Our service advisor. Michael was knowledgeable and professional. He made sure our car was ready and serviced to meet our expectations!

Always excellent service. And they’re the friendliest group and fixed all issues. We are Frank Kent customers for life. You have always treated us fairly.

Flawless experience! We helped my mother buy a car, & it was the best experience we have had purchasing a new vehicle. John was extremely patient with all of our questions & accommodated us as we compared the 4 cylinder with the V6. Nick was very straightforward in the pricing & trade in. We felt that it was an excellent deal. We really appreciated that this dealership actually had the car there & for sell, afterseeing it online. No tricks! After purchasing, Irma helped us set up the driver profile & other details. We never felt rushed & she made sure Mom was comfortable with everything. Irma was so sweet & really made sure we knew about all the options we could take advantage of. Through the whole experience there was no high pressure or trying to upsell extra options. Options were offered, but not pushed on us. Frank Kent definitely has a great team. Thanks!

I have been exceptionally pleased with FKC service since becoming a customer over a dozen years ago. They are keeping my Enclave running well past its "expiration date" and I don't mind the cost of replacement parts! I miss the recent retiree (Randy) but Ron is an outstanding replacement. Hope he doesn't leave too soon! I had a tire road damage warranty, but it has expired and I've had to pay for the latest deflation, sadly.

We have grown accustomed to FKC's consistently great service over many years as Cadillac leasers. Our recent service was another excellent experience! We have always appreciated your quality service/work.

The dealership always provides great service with each visit. The staff is alway friendly and eager to make sure they make the visit a complete customer experience.

I was very pleased with the work done on my Infiniti QX60. The body shop stayed in touch with me though out the whole process!!! Thanks for excellent customer service!!!

Took my vehicle in for regular maintenance. The service department staff were friendly and very pleasant to work with. My appointment was done in the amount of time that I was quoted and was kept updated by the staff throughout the appointment. Great service!

It was a wonderful experience. Randy did an awesome job getting our Cadillac fixed. He made sure everything was done and contacted the insurance company for us.

Kind, considerate and knowledgeable! This is my third Escalade from your dealership. I have a dealership very close to me, but I chose to drive to Frank Kent. Everyone that I have come in contact with helpful and friendly. Your automobiles are excellent, but your staff is outstanding.

The service department is always very friendly, informative and professional when I visit when servicing my XT4. I always look forward to going to the dealership for service.

Frank Kent Cadillac lives up to superior service and care for their customers! We had an annoying occasional rattle in the passenger door. Which is one of those complaints you cannot duplicate in the shop. And Mike took the door apart piece by piece and found exactly what the problem was put the door back together and it has been perfect ever since. It doesn’t get better than that!

I would highly recommend Frank Kent, they are always happy to see you and treat you like family. They will help you any way possible.

Frank Kent continues to provide quality service, attention to detail, and personalized support. I trust they will identify and resolve known and hidden issues. They communicate well and use technology to enhance the communication.

I have been going to Frank Kent's forever..I have always been treated with the Best Respect from Everyone.Thank Ron for all your Help..

Very friendly. Professional. My repair work was done pretty fast. Much sooner than I expected. And the repairs were done very well. Looks like a new car again!!!! It’s my second experience with them. I highly recommend this place.

I myself have Gone here over 20 plus Year's.I love Frank Kent.Dont have any thing negative comments on Frank Kent. Thank you.

Outstanding Service!!! I will definitely continue to bring my car here for service. Also, my wife and I plan on purchasing our next car from Frank Kent.

Service Advisor C. Cotton was extremely knowledgeable and helpful by providing multiple updates throughout the repair process. The Service department as a whole was top notch!

My experience with service providers with Frank Kent personnel has been nothing but best, and I would recommend my experience to others. Thanks you all.

It’s always a great experience when we need professional service on our vehicle. We always depend on Frank Kent to do everything correctly and efficiently.

My vehicle was serviced in a timely manner, the waiting room was clean and as usual my service rep Ron was pleasant and courteous and my vehicle was washed.

Frank Kent is unusual as to the commitment to outstanding sales & service ... one usually outstrips the other ... not the case with David Rotman in sales & Colby in service ... an amazing, customer focused team.

Great service and professional technicians. The repair was completed on time and on budget. I would recommend the Frank Kent family of auto companies to anyone.

Frank Kent Cadillac is a top notch dealership, that treats their customers the way they should be treated, after spending money on one of their vehicles. All dealerships should take a lesson from Frank Kent on customer service.