March 19th, 2019 by

A white 2019 Cadillac CT6 from a Cadillac dealer near Dallas drives over a cobblestone road

If you’re in the market for a new or used Cadillac, there are some things you should look for in the right Cadillac dealership to help you purchase your vehicle. When you are in the market for a new TV, you do your research, find out the best brand, and look for the best brick and mortar or online store to buy it from. You need to put as much, if not more effort into finding the right Cadillac dealership so you know you are getting a reliable vehicle at the best price for your budget. And if you can’t find the right Cadillac dealership in Dallas then it may be time to expand the search area and look in the nearby towns.

It’s important to remember that this listing of signs to look for-to know you found a good dealership-is not infallible. You may find a dealership that meets all the criteria on this list but still isn’t completely satisfactory. However, this list should be a good stepping point for you to find the best Cadillac dealership that will deliver superior customer service for your specific vehicle needs.

Clean Dealership

First impressions matter when you deal with people. The same is true when searching for a Cadillac dealership. You should be cognizant of your surroundings as soon as you drive in to the dealership lot. Pay attention to the overall aesthetics. Does the lot look clean and organized? What is your first impression of the facility? Sure, you don’t want to look like an inspector inspecting the building when you’re supposed to be paying attention to the salesperson. However, you need to be clear-headed and make detailed observations about the overall cleanliness of the dealership.

Expansive Inventory

Maybe you have your eye on the new 2019 Cadillac XT4. Then again, you might not know what specific make and model vehicle you’re looking for, but you know you want a Cadillac. That’s why it’s important that the dealership you go to has an expansive inventory. We all love choices, right? We want to know that we are going to get the chance to walk through a lot that features a vast inventory or that we can view this inventory online on the dealership website in the comfort of our own home.

Professional Staff

Most people want to make their own choices and don’t want to be pushed into a sale. We want to know that when we go to a dealership, we are not going to be hounded by a pushy salesperson who cares more about making a sale then finding out what we really want and need in a vehicle. You’ll know you found the right Cadillac dealership to work with when you are greeted by a clean reception area, helpful representatives and are then assisted by a professional salesperson. This person will make sure that they get to know you as a person and ascertain what you need in a car. They’ll walk you through the entire car buying process and make sure all of your questions are answered. When you are finished and drive off the lot in your new vehicle, you will be satisfied that you had a great customer experience.

Professional Website

These days, most businesses have a website. Car dealerships should have a professional website that clearly details information about their dealership and provides a listing of their inventory. You can ascertain a great deal about the dealership by reviewing their website prior to visiting their lot. Remember to review the website with the same detailed observations that you make when you visit the lot and see the facilities.

Signs of a good dealership include information such as phone number, address, and hours for the sales office and the service center clearly displayed on the website. The website may not list all of their salespeople, however, you should be able to find information about the owner, manager, and some of the sales team. You want to make sure that the website offers detailed contact information, so you have an easy way to get in contact with their offices throughout the cay buying process and afterward.

Some dealerships provide a “Chat” button at the bottom of their website so customers can connect with them more easily when perusing the site. You may find that some dealership websites even offer a “Text” button where you can enter your phone number and a question to text with a specialist. Both of these options are nice features to provide you with immediate access to specialists who can answer your questions through chat and text, so you don’t have to call the dealership if you’re not interested in doing that yet.

On some websites, you can easily schedule service for your vehicle at the dealership’s service center. It’s a nice feature on a dealership website when you can complete a simple form and submit it to their staff for scheduling vehicle service. It’s a good sign when a dealership has a user-friendly service center page on their website to find out more information about how their service center works.

Social Media Presence

It’s a good sign when a dealership has a social media presence that you can easily access from their website. When you find that a dealership has social media accounts, you will know that they are interested in keeping up with the current technology and want to connect with customers. You can visit their social media profiles to check out what type of information they post.

Vehicle Brochures

You should look for a dealership that has an organized customer service and sales area where you can easily locate professional vehicle brochures. These brochures should be professionally made by the manufacturer and available for all of the new models in their inventory. If there are no readily available brochures, that is not a good sign. You want to find a dealership that has nothing to hide and provides customers with as much information as possible about the vehicles they are selling.

Unreal Deals

We all love a great deal. However, when it comes to buying a car, sometimes you can fall prey to bait and switch tactics by some dealerships that lure customers in only to have them pay exorbitant costs. Be mindful of all types of deals that dealerships offer and don’t fall for unreal deals that are too good to be true. Remember, you want to drive off the lot knowing that you got the best deal for a reliable car. You don’t want to experience buyer’s remorse, wishing you had paid more attention to everything that the salesperson said and read all the fine print. You deserve to be treated fairly, so only go to a dealership that is upfront with all of their information and doesn’t use disingenuous tactics to get you on to their lots to test drive vehicles.

No Worthy Cadillac dealerships in Dallas? Try Frank Kent

So, when you start your vehicle search look for a Cadillac dealership near Dallas, make sure that you do your own research so you can find the best location to help you. When you’ve completed your research we’re sure that you’ll have found that Frank Kent Cadillac in Fort Worth is the ideal place to shop for your next vehicle. Honesty is always the best policy and the right dealership will be honest with you and treat you right, and at Frank Kent we know that we can deliver the best service and the best quality vehicles.

Posted in Dealership